State Farm® Insurance Agent Heather Thies
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
adriana leon
July 2, 2025
5
out of
5
rating by adriana leon
"I was lucky to find Elena F when I was looking for a new car insurance policy… and honestly, what a relief. She was incredibly kind from the very start—no pressure, no sales talk. It really felt like a friend was helping me make a smart decision. She found me a policy with great coverage at a much better price than I expected. And the best part? She explained everything so patiently, in simple terms, without making me feel bad for asking questions. That kind of care means a lot. You can tell she genuinely wants to help, not just sell. And that makes all the difference. Elena is one of those people you feel confident recommending because you know she’ll treat your loved ones with the same care. Thank you, Elena, for making everything so easy, and so human."
We responded:
"Thank you, Adriana! Your thoughtful words mean so much. We're happy that Elena provided not only great service, but a truly human and caring experience. It's clear she made a lasting impression, and we’re lucky to have her on our team. We’ll be sure to share your kind words with her—thank you for trusting us and for your heartfelt recommendation! - Heather "
Karina Caballero
June 20, 2025
5
out of
5
rating by Karina Caballero
"State farm Insurance es una empresa muy confiable siempre están al pendiente. En tus preguntar y problemas y cotizaciones para seguros de auto vivienda y de más. Los recomiendo al 100"
We responded:
"¡Gracias, Karina! Nos alegra saber que confías en nosotros y que has recibido la atención que mereces. Siempre estaremos aquí para ayudarte con tus seguros de auto, vivienda y más. ¡Agradecemos mucho tu recomendación al 100%!"
James smyre
June 11, 2025
5
out of
5
rating by James smyre
"My experience with their agent Kelsey James was wonderful. She saved me about $1000. a year, for the same coverage. I am so happy with Heather Thies- State Farm Insurance. Thank you, again for great service."
We responded:
"Thank you, James! We’re so glad Kelsey was able to help you save while keeping the same great coverage. We truly appreciate your kind words and are thrilled you’re happy with our service at Heather Thies – State Farm. We’re always here for you! - Heather "
Mary LaChiusa
June 5, 2025
5
out of
5
rating by Mary LaChiusa
"Great experience with the Heather Thies agency! They took the time to save me thousands of dollars! Very friendly and easy to talk to!"
We responded:
"Thank you for sharing your feedback, Mary! We're so glad you had a great experience with our agency. Helping you save and making things easy is what we’re all about! - Heather "
Yhose Lovera
June 2, 2025
5
out of
5
rating by Yhose Lovera
"Estoy muy agradecido por la atención de Zahibel, persona muy amable, eficiente y oportuna. Por personas como ella hace que personas como yo recomiende ampliamente state farm como empresa aseguradora. Sigan teniendo y manteniendo personas como ella en la empresa. Muchas gracias"
We responded:
"¡Muchas gracias, Yhose! Nos alegra saber que Zahibel te brindó una atención tan amable, eficiente y oportuna. Comentarios como el tuyo nos motivan a seguir ofreciendo el mejor servicio. ¡Gracias por recomendarnos y confiar en nosotros! "
Daniel Carey
May 23, 2025
1
out of
5
rating by Daniel Carey
"Don't ever use their Tow service, they will treat it as a claim and not tell you."
We responded:
"Hi Daniel, we’re sorry to hear about this experience. We’d like the opportunity to look into this further and clarify things—please feel free to reach out to our office directly so we can help. - Heather "
Drew Bergeron
May 21, 2025
5
out of
5
rating by Drew Bergeron
"State Farm Clermont has exceeded all expectations! They even lowered the rate originally quoted. So happy to be their customer."
We responded:
"Thanks for the amazing feedback, Drew! We're so glad to hear that the team exceeded your expectations—and that we could help lower your rate! We're happy to have you as part of our Clermont office! - Heather "
Will Greene
May 21, 2025
5
out of
5
rating by Will Greene
"Excellent service"
We responded:
"Thanks so much, Will! Our team works hard to provide a smooth and supportive experience, and we're glad we could exceed your expectations. - Heather "
Greg Christensen
May 13, 2025
5
out of
5
rating by Greg Christensen
"Heather Hill was very helpful and friendly. This is a top-notch office!"
We responded:
"Thank you, Greg! We’re so glad to hear Heather Hill provided helpful and friendly service. We truly appreciate your kind words about our office! - Heather "
Stacey Waters
May 13, 2025
5
out of
5
rating by Stacey Waters
"Great insurance co- got me a much better rate than what I had-&-much more Coverage - very very happy!! Stacey 🤗"
We responded:
"Thank you so much, Stacey! We're so glad we could help you get a better rate and more coverage. Your happiness means so much to us! - Heather "
Adialina Weeden
April 25, 2025
5
out of
5
rating by Adialina Weeden
"Excelente servicio"
We responded:
"¡Gracias, Adialina! Nos alegra saber que recibiste un excelente servicio. ¡Estamos aquí para ayudarte siempre!"
Joe Pedro
April 16, 2025
5
out of
5
rating by Joe Pedro
"Terrific service provided. Kelsey was great to work with and the whole team has been super friendly and helpful. Competitive rates as well."
We responded:
"Thanks so much for your review, Joe! We're glad Kelsey and the whole team provided terrific service and made the process smooth and friendly. It's great to hear you're happy with the rates too! - Heather "
Angie Lane
April 13, 2025
1
out of
5
rating by Angie Lane
"Not worth paying full coverage with state farm... Will be looking for another insurance company. I don't know why people even get full coverage never got into accident or used roadside service. Today I needed roadside service for towing they only cover 10 miles what a joke ."
We responded:
"Hi Angie, Thank you for taking the time to share your experience with us. We are sorry to hear that you were disappointed with your most recent experience with State Farm. We would love to speak with you directly and encourage you to reach out to our team. Please give us a call at 352-394-6933 so that we may best assist you. Your feedback is important to us, and we'd love the opportunity to connect. - Heather"
Ginger Gracey
April 10, 2025
5
out of
5
rating by Ginger Gracey
"Steven was a great help. It was a seamless process to change my insurance to State Farm and I even saved money."
We responded:
"Hi Ginger, thank you for the great feedback! We’re glad Steven made the switch to State Farm smooth and stress-free—and helped you save too! - Heather "
Fredrick Bernstein
April 3, 2025
5
out of
5
rating by Fredrick Bernstein
"Patient, thorough and reasonably priced."
We responded:
"Thank you, Fredrick! We're glad you had a great experience and appreciate your kind words. We’re always here to provide helpful, great service! - Heather"
César Duarte
March 26, 2025
5
out of
5
rating by César Duarte
"Excelente compañía, todo los procesos han sido rápido y eficaces"
We responded:
"¡Gracias, César! Nos alegra saber que tu experiencia ha sido rápida y eficaz. ¡Estamos aquí para ayudarte siempre! "
Raul Ciriaco
March 7, 2025
5
out of
5
rating by Raul Ciriaco
"Muy amable la persona que me atendió le daría 10 estrellas más Elena Flores la mejor"
We responded:
"Gracias por su opinión ,Raul! Mi equipo y yo siempre nos gusta saber que sobrepasamos sus expectativas. Contactenos en cualquier momento que nos necesite. Heather "
Marisa Faria
March 6, 2025
5
out of
5
rating by Marisa Faria
"The staff is always very kind and helpful"
We responded:
"Thank you, Marisa! We truly appreciate your kind words and are so glad to hear that our staff has been helpful. Your support means a lot to us! - Heather"
Courtney Fox
February 22, 2025
5
out of
5
rating by Courtney Fox
"Heather was amazing and kept in contact with me for a couple weeks to get my insurance started!!! Shes very sweet and very attentive!"
We responded:
"Thank you for sharing your experience, Courtney! We're so glad to hear that the team was able to assist you and keep you informed throughout the process. We truly appreciate your kind words and are thrilled to have you with us! - Heather"
JAYSE JENSEN
February 20, 2025
5
out of
5
rating by JAYSE JENSEN
"Wonderful"
We responded:
"Thank you for the feedback, Jayse! We're glad you had a wonderful experience. We're always here to help! - Heather "
Cheryl Gilbert
February 20, 2025
4
out of
5
rating by Cheryl Gilbert
"We are very pleased with the friendly and knowledgeable service that was extended to us by Agent Jason Arledge at Heather Thies-State Farm Insurance Agency. We highly recommend if you are in the market for insurance coverage give them a call."
We responded:
"Thank you for your wonderful review, Cheryl! We’re so happy to hear that Jason provided you with such friendly and knowledgeable service. It means a lot to us that you’re recommending our team to others. We truly appreciate your support and are here whenever you need us! – Heather"
Debby Sullivan
February 17, 2025
5
out of
5
rating by Debby Sullivan
"Great customer service, good prices I have many policies with this office. They care about their clients and don't treat you like another number."
We responded:
"Thank you for your review, Debby! We truly appreciate your loyalty and kind words. It means a lot to us that you feel valued and well taken care of. We're always here to help with all your insurance needs! - Heather"
Sam F
February 14, 2025
5
out of
5
rating by Sam F
"Heather took the time to get me the Best policy available and saved me a fortune!"
We responded:
"Thank you, Sam! We're happy to have found great policy for you and helped you save! We appreciate your feedback and are always here to help! - Heather"
JOURNEY 28
January 27, 2025
5
out of
5
rating by JOURNEY 28
"Simplemente EXCELENTE!!!"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue excelente. Estamos aquí para ayudarte siempre que lo necesites."
David Walker
December 19, 2024
5
out of
5
rating by David Walker
"Very easy and the savings are great. It was fast and very direct. Quite enjoyable"
We responded:
"Thank you, David! We're thrilled to hear that you had such a positive experience. It's great to know that the process was easy and fast. Your feedback is greatly appreciated. If you ever need anything else, we're here to help! – Heather"