State Farm® Insurance Agent Heather Thies
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Horacio Narvaez
June 15, 2026
"Heather Hill was amazing in helping me get my insurance back up and running. She made the process easy, answered all my questions, and continued to check in to make sure I had no concerns. Her professionalism and customer service were outstanding. Highly recommend!"
Luis Aviles
June 15, 2026
"Mr. Steven Romero was professional and knowledgeable about the insurance I was purchasing. He was able to save me over 50% of my current auto policy with other company and almost 60% of my home insurance policy as well. I saved thousands on my insurance policies. He was very clear and thorough about every detail. I recommend this office, specially Steven Romero, for their efforts to improve our finances."
Michael B.
May 29, 2026
"Great experience with new auto policy. Good price and excellent service. Thanks Panda!"
CARLOS LI ELGUERA
May 22, 2026
"Always I received all the information and help I need, total satisfaction with the staff."
Todd Greenly
May 18, 2026
"I was contacted by a cold call. It was lucky I even answered the call from an unknown caller. Glad I did! I am saving significant dollars and my auto insurance. It was all pain free, hassle free, and fast."
Vergil Morgan
May 11, 2026
"Moved from Texas to Florida drove by saw your offices. Then made an appointment and everything went smoothly for our transition"
James rogers
May 6, 2026
"Transformed Ministries of Florida, Inc. Needed commercial auto on the fly and this office was able to get us in and out within 30 minutes with great rates and active coverage. We look forward to continue building a relationship for our future non profit needs"
Kay Daigle
May 4, 2026
"I was referred to this agency by an individual who lives in the area and has been doing business with them for years. I spoke with Jason and he was very knowledgeable about the area and insurance for Florida. I'm moving from out-of-state and the laws can be different. He helped me through the entire process and we are all set to move and have insurance when we get there. He was amazing! Thank you for being so kind!"
"Thank you, Kay, for the 5-star rating! We’re glad Jason could help you navigate the Florida insurance details while you’re moving from out of state. If you ever have questions once you arrive or need to update your coverage, we’re here to help. -Heather"
Robbie Tindall
April 24, 2026
"Very helpful staff"
"Robbie, we really appreciate the 5-star rating! We’re glad our staff was very helpful. If you ever need anything with your insurance, we’re here to help.
-Heather"
Victor Aldahondo
April 23, 2026
"Heather was amazing and got me insanely cheaper with more coverage than my previous insurance."
"We appreciate your 5-star rating, Victor! We’re so glad Heather Hill was able to get you significantly better pricing with more coverage than your previous insurance. If you ever need anything else with your policy, we’re here to help! -Heather"
Rogerio Silva
April 22, 2026
"very glad and supported by State Farm local team. My customer experience was great !"
"Thank you for the 5-star rating, Rogerio! We’re so happy to hear you felt supported by our State Farm team and that your customer experience was great. If you ever need help with your property or vehicle insurance, we’re here for you. Please don’t hesitate to reach out!
-Heather"
Austin Smith
April 21, 2026
"I have received quotes from this agency a few times. As I recall, after the first, they were polite in contacting me annually to see if they could improve said quote. With the changes this year I couldn't help but switch and am grateful for their diligence!"
"Thank you for the 5-star review, Austin! We’re glad we’ve been able to help over the years and that our team’s follow-up made a difference for you. If you ever need assistance reviewing or updating your coverage, please don’t hesitate to reach out! We’re here for you. -Heather"
James Chenoweth
April 13, 2026
"Jack was thorough and recommended some coverage adjustments to fill in the gaps to my ssi
And Paula was soo thoughtful getting my life insurance policy. I recommend this agency."
"Thank you for your 5-star review, James! We’re glad Jack was able to help with a thorough review and recommended coverage adjustments to better protect you. If you ever need help reviewing your policy again or have questions, we’re here for you.
-Heather"
Milton Amarista
April 8, 2026
"Excelemte servicio por parte zahibel y Sra. Elena, agradecido por toda la disposicion en ayudar y orientar, Muchas gracias"
"Hola Milton , Gracias por compartir su experiencia con Elena .
Estamos muy contentos de tener a la Sra. Elena en nuestro
equipo de trabajo. Elena y el resto de nuestros Agentes estan
aqui para ayudarle cuando usted tenga alguna pregunta .
Gracias nuevamente -Heather
"
Daniel Latorre
April 7, 2026
"Steven went above and beyond to get me a fair rate with good coverage. I’d recommend to anyone."
"Daniel, thank you for your 5-star review! We’re glad Steven went above and beyond to help you find a fair rate with great coverage. We truly appreciate your recommendation. If you ever have questions or need assistance with your accident or vehicle insurance, please reach out anytime. -Heather"
Daybeth Adrian
April 6, 2026
"Excellent Customer Service Agent"
"Thank you for your 5-star rating, Daybeth! We’re glad you received excellent customer service. If you ever need help with your vehicle insurance or have questions, please don’t hesitate to reach out. -Heather"
Alanis Tatum
March 31, 2026
"We are so pleased with the service we received! Michael B. Was incredibly helpful, kind, and persistent in the best way! He saved us a ton of money monthly and we could not be more grateful!
Cannot recommend this office and staff enough!"
"Alanis, thank you for your amazing 5-star review! We’re thrilled to hear Michael provided such helpful and kind service while saving you money. Your recommendation means a lot to us. If you ever need anything else, we’re here to support you! -Heather"
Elizabeth Cammarata
March 24, 2026
"Entitled and money hungry. Where is the humanity? Customer care doesn’t exist unless you let them smell the money first."
"Elizabeth, thank you for sharing your feedback. We’re truly sorry to hear that you’re upset about the recent rate change. We understand how frustrating unexpected increases can be, and we want you to know that our goal is always to provide value and support to our customers.
Rate adjustments are sometimes necessary. That said, we deeply care about every individual we serve and want to ensure your concerns are heard.
If you’d like, please reach out to our customer care team directly at 352-394-6933 so we can better understand your situation and see how we might assist you.
-Heather"
Johana Montilla
March 17, 2026
"Excelente atencion"
"Hi Johana, we appreciate your 5-star review! Thank you for your business. - Heather"
Mandi Cutting
March 11, 2026
"Yovanna was extremely professional, informative, and helpful with getting us the best rates possible for our family auto insurance. Would highly recommend!"
"Thank you for your wonderful 5-star review, Mandi! We’re happy to hear Yovanna provided professional and helpful service to get you the best rates for your family’s auto insurance. If you ever need assistance or have questions, please feel free to reach out. -Heather"
Julie S
March 9, 2026
"Decided to shop for new home and auto insurance on my own and found Heather Thies State Farm with an office in Clermont. Heather H. was extremely helpful, knowledgeable and personable. If you have time to check around, I highly recommend giving them a call."
"Thank you for your fantastic 5-star review, Julie! We’re glad Heather H. could provide helpful and knowledgeable service to make your insurance search easier. We appreciate your recommendation and are always here to assist with any future insurance needs!
-Heather"
Paul Peters
March 6, 2026
"Cannot say enough about Michael Bina's customer service and focus in setting up our home and auto insurance policies. He went the 'extra mile' in providing answers, keeping us informed, and being available whenever a question arose, and State Farm rates saved us money. He was excellent!!"
"Thanks so much for your fantastic 5-star review, Paul! We’re thrilled to hear that Michael went above and beyond to provide excellent service and help you save on your home and auto insurance. Whenever you need support or have questions, we’re just a call or message away and ready to assist. -Heather"
Gregory Craven
March 4, 2026
"Travis Swanson was great and followed up throughout"
Leo Torrealba
March 2, 2026
"Exelente la atención"
Victor Rodriguez
February 13, 2026
"The service provided was outstanding from working a quote that will meet my needs financially and with the right coverage to the communication and level of explanation of what I was getting. Everything was done over the phone and scheduled to make sure I was available to talk about the quote, go over the price and payment options and set up the policy. I strongly recommend Heather Thies and State Farm."