State Farm® Insurance Agent Heather Thies

"Thank you for sharing your feedback, Robert. We're sorry to hear about your experience and take these concerns seriously. We want to make things right and would appreciate the opportunity to address the issues you faced. Please contact our office so we can work on finding a solution and making sure this doesn't happen again. – Heather "

"Thank you, Abraham! We’re so glad to hear that Michael made the process of getting your new home covered smooth and simple. If you ever need anything else, don’t hesitate to reach out! – Heather"

"Thank you so much, Rasha, for the amazing 5-star review! We're happy to hear that Mike was able to provide such excellent service and guide you through the process of switching companies. It's great to know you’re happy with your experience, and the Heather Thies State Farm Agent team is here to help whenever you need us! Welcome to the family! - Heather "

"Hola Domingo, ¡muchísimas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva y que todo te fue explicado con claridad. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte! - Heather"

"Hi Sylvia, thank you for your review! I'm happy to hear Kyle was able to help you find the right plan and answer all your questions. We understand that Florida’s car insurance can be pricey, but we’re happy you chose us for your coverage. If you ever have any more questions or need further assistance, we’re here to help! - Heather "

"Thank you, Marcelo, for your kind words and recommendation! We’re so glad to hear that you had a great experience with our State Farm team. If you ever need anything else, we’re here to help. Thanks for choosing us! – Heather"

"Thank you so much, Kaz, for sharing your experience! We’re thrilled that Michael made your move and transition to our office smooth and exceptional. It’s great that his knowledge and clear explanations helped you feel confident in your home and auto insurance decisions. We’re excited to have you in the area and are here to support you with anything you need. Thanks for choosing us, and welcome to the community! – Heather"

"I'm truly sorry to hear about your experience and the frustration you’ve gone through, Jessica. This is certainly not the level of service we aim to provide. I want to assure you that your concerns are being taken seriously. I want to look into what happened personally and work toward resolving these issues for you. Please contact me directly so we can discuss this further and rectify this. Thank you for bringing this to our attention. – Heather"

"Hi Nestor, thank you so much for your review! Providing clear and transparent advice is our top priority, and we’re glad we could help you find a good deals. Your satisfaction is what motivates us, and we’re here whenever you need us! - Heather "

"Sarah, thank you so much for sharing your experience! We're glad we could help cut your car insurance rate and make the process smooth & easy for you. If you ever need anything else, don’t hesitate to reach out. We're here for you! - Heather "

"Hola Alex, ¡muchas gracias por tu maravillosa reseña! Nos alegra mucho escuchar sobre tus experiencias positivas con Elena. Ella es realmente un gran activo para nuestro equipo, siempre dando lo mejor de sí para brindar un servicio y apoyo excelentes. Definitivamente compartiremos tus amables palabras y recomendación. Gracias por tu continua confianza en nosotros y por reconocer la dedicación y el arduo trabajo de Elena. - Heather"

"Thank you for your feedback, Erika! I'm glad you received excellent service from the team. We will make sure to provide you with excellent service every time you call us. Thank again! - Heather "

"Thank you for sharing your experience, Starr! We're grateful to have Michael on our team and glad he was able to help you. Our Clermont and Horizon West teams are always here to help whenever you need us. Thanks again! - Heather "

"Thank you for your wonderful review, Kaprise! We’re glad to hear that you had an amazing experience with our team. Your satisfaction is our greatest reward, and we're grateful for your kind words. Safe travels on the road with your new auto insurance! - Heather "

"Hi Chuck, thank you for taking the time to share your experience with Kyle! We look forward to helping you with your car insurance and any other insurance needs you may have. If you have any questions or need further assistance, feel free to reach out! - Heather "

"Thank you for the wonderful feedback, Tracie! I'm glad Stephen provided excellent customer service and was able to address all your needs and questions. If you need anything else, please don't hesitate to reach out. Thanks again for choosing the Heather Thies team! - Heather "

"Thank you for your feedback, Lian! We’re happy to hear that you found our service quick and efficient. We strive to make the insurance process as smooth and straightforward as possible. We look forward to continuing to serve you with the same high level of efficiency. Thank you for choosing us! – Heather"

"Thank you for your kind words, Ron! We’re thrilled to hear that you found our service to be friendly and helpful. We strive to provide excellent customer care at all times, and it’s wonderful to know that we’ve made your experience positive. We look forward to continuing to serve you in the future! – Heather"

"Thanks for the updated review! I'm happy that our team has continued to exceed your expectations and got you a great rate on your auto insurance. Please reach out any time you need us. We are here for you! - Heather"

"¡Gracias por tus comentarios, Fidel! Siempre nos esforzamos por brindar a nuestros clientes la atención que merecen y me alegra que hayas tenido esa experiencia. Siempre estamos aquí para ayudarte cuando nos necesites. - Heather"

"Hi Misty, thank you for your kind words about Kyle! I'm glad that he provided you with professional and knowledgeable service to secure a great rate on your car insurance. Your feedback means a lot to us and we're always here for any questions! - Heather "

"Thank you for the great feedback, Kyle! We love having Jason on the team and I love hearing how he got you a great rate. Jason, and our whole team are always here to help whenever you need us. Thanks for choosing us! - Heather "

"Rolando, thank you for your kind words about Elena and the team! I'm glad Elena provided you with excellent insurance experience. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Heather "

"Thank you for your feedback, Sara! We aim to do whatever it takes to help our customers and I'm glad you had that experience. Please reach out to us any time you have insurance questions! - Heather "

"Hi Michelle, thank you for your fantastic review! It's great to hear Steven made the process stress-free and enjoyable for you. We appreciate your trust in us and are thrilled to have provided you with the best insurance experience ever. Thank you for choosing our agency! - Heather "